Merry Christmas from the LUNA London Team

If you’re reading this on Christmas Day, we hope you’ve found a calm pocket of time, even if the house feels like it’s running on batteries and mince pies. Whether you’re hosting, travelling, working, or taking a quiet one, we wanted to pop in with a simple message from all of us at LUNA London.

Summary: A quick Christmas hello from the LUNA London team, a few behind-the-scenes moments from the year, and a tiny look at what we’re building next. We’re keeping it light, warm, and mostly mirror-free, apart from one very silly pun break.

A Small Thank You for Showing Up This Year

Brands talk a lot about “community”, but the honest version is simpler: people choose to give us their attention and their trust, and that is never automatic. So, first, thank you. Thank you for the messages, the reviews, the DMs, the gift photos, the “I finally upgraded my routine” notes, and the patient questions when something needs sorting. You’ve helped shape the way we work more than you probably realise.

Christmas can be a lot. Some people are surrounded by noise and others are surrounded by silence, and both can feel heavy. If you’re in either camp, you’re not doing it wrong. If you want a genuinely sensible read that treats real life as normal, not as a failure to be festive, this one is worth your time: Mental Health Foundation: tips for looking after your mental health at Christmas.

What 2025 Looked Like From Inside the Team

“Behind the scenes” is usually presented as glossy chaos. The reality is a bit more human. It’s a pile of small improvements, repeated. It’s shipping labels, sample checks, customer notes, and a steady effort to make the experience feel obvious and calm. A few snapshots that made us smile this year:

The “version 28” effect: Realising the best ideas come from listening, not guessing.
Gift-season reality checks: Learning which details matter when someone is buying for a partner, a mum, or themselves.
Packaging tweaks: A tiny change in how something opens can make it feel instantly more premium.
Customer messages that stuck: The ones that say, “This made mornings easier.” That’s the whole point.
Team debates: The polite ones, the not-so-polite ones, and the ones that end with, “Fine, let’s test it.”

Notes From the Team

We asked the team for two things: one thing they’re grateful for this year, and one small intention for 2026. No big slogans, just the sort of things you actually mean.

Team member	Grateful for	A small 2026 intention
Glen	Customers who take time to leave thoughtful feedback, especially when it helps us fix stuff and update our mirrors.	Introduce useful new product lines that our customers have been asking for.
Laurence	The little wins in the background: smooth fulfilment and happy customers.	Make every process one step simpler, so we move faster without rushing.
Harper	Hearing what people use LUNA for in real life, not what we assumed they’d use it for.	Get LUNA London into more people's hands via retail partners around the world.
Katie	Hearing when people enjoy our blog content, especially when a simple ritual becomes someone’s daily habit.	Build more “helpful” content, not just “pretty” content, so people continue to derive genuine joy.
Shane	The momentum: more people discovering us, and more repeat customers coming back.	Keep raising the bar on quality checks, so confidence stays deserved.

⚡ PRO INSIGHT: If today feels “too much”, shrink the goal. One small win beats the perfect plan. A tidy corner, a quick shower, a 10 minute walk, one message to someone you actually like. Don’t let the day bully you into thinking it’s all-or-nothing.

Our Tiny Christmas Checklist (No Perfection Required)

This is not a “life reset”. It’s a gentle nudge, especially if you’re the kind of person who ends up doing the emotional admin for everyone else.

Do one thing early: A load of washing, a short dog walk, a ten minute kitchen reset. It buys you space later.
Hydrate before you caffeinate: It sounds basic because it is basic, and it still works.
Anchor the day with something real: Food you like, a TV episode, a board game, a call with the one sane friend.
Let one thing be messy: Not everything has to be handled today. Leave a problem for tomorrow on purpose.

Okay... Mirror Pun Break (We Couldn’t Help Ourselves)

We promised we’d mostly avoid talking about mirrors, so we’re cashing that promise in now, all at once, in the most unserious way possible.

We hope Christmas is reflecting your best side.
If the day goes sideways, just remember: you can always reframe it.
Trying to do everything perfectly is a distortion of reality.
Eat the dessert. Consider it a sweet reflection on your priorities.
If relatives bring drama, stay calm and mirror nothing back.
To the hosts: may your kitchen remain spotless and glare-free (we said what we said).
To the travellers: may your plans be shock-proof and your snacks be shatter-resistant.
If you lose your temper, it’s fine. We all have our cracks. Just don’t make them permanent.
New Year’s resolutions should be high definition and low ego.
Today’s vibe: soft focus, not harsh lighting.
May your group photos be well-lit and your eyes be open in at least one.
And if all else fails: breathe, reset, continue. The day is not the whole story.

What We’re Looking Forward To in 2026

We’re not going to do a big “coming soon” list, because that’s how you end up promising things that reality doesn’t sign off on. But here’s the truthful version: we’re doubling down on the unglamorous bits that make the experience better.

What we’re improving	Why it matters	What you’ll notice
Clarity	Less confusion means fewer returns and happier gifts.	More straightforward guides, fewer “tiny print” surprises.
Consistency	Quality should feel predictable, not lucky.	Smoother unboxing, steadier results, fewer support tickets.
Helpfulness	The internet has enough fluff. You deserve practical advice.	Guides that answer the question you actually had, with less noise.

If you’re in a “quiet reading” mood later, we’ve put together a few genuinely practical pieces on everyday routines and gifting decisions. Here are two easy starting points: a stress-free guide to personal-feeling beauty gifts and a lighting check that helps prevent patchy foundation.

A quiet upgrade for your 2026 routine

If you’re starting the year with a calmer daily setup, COMPACT 2.0 is built for small, repeatable habits, the kind that make mornings feel less chaotic. Keep it simple: one place, one routine, one less thing to hunt for.

Explore COMPACT 2.0 options →

FAQs

Is the LUNA London team working over the Christmas period?
Customer support hours can vary around bank holidays. If you message us, we’ll reply as soon as possible, and we always work through requests in the order they arrive.

I’ve bought a gift. What if the recipient wants to swap it?
If something isn’t quite right, the best next step is to check the returns and exchange guidance on the LUNA London site, then get in touch with your order number. We’ll help you find the cleanest option.

Can I send a message to the team?
Yes, and we genuinely read them. If you’ve got feedback, a photo, or a “this would be better if...” note, send it through the contact form and it will land with us.

What’s the best way to make gifting feel more personal?
Add a short note that explains the “why”. One sentence is enough: “I chose this because I know your mornings are busy” beats a long card that says nothing.

Do you have any simple habits that work well after Christmas?
Pick one small daily reset you can actually keep. For most people, it’s either a 2 minute tidy, a short walk, or prepping one thing the night before.

Where can I find your most practical guides?
Our blog is organised by topic, so you can jump into the category that matches what you’re trying to solve. Start with beauty tutorials if you want quick, step-by-step reads.

Merry Christmas from LUNA London!